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Introduction
Look, we get it - nobody really wants to read through pages of legal jargon. But here's the deal: at NocturnForge Architects, we're pretty serious about keeping your information safe and being upfront about what we do with it.
This policy covers how we handle data when you visit our website, reach out for a consultation, or work with us on a project. We're based in Toronto, ON, Canada, so we follow Canadian privacy laws (specifically PIPEDA - the Personal Information Protection and Electronic Documents Act).
Bottom line? We only collect what we need, we don't sell your info to anyone, and we take reasonable steps to keep it secure. If that changes, we'll let you know.
Information We Collect
Personal Information You Give Us
When you contact us or request our services, we might collect:
- Your name and company details (if applicable)
- Email address and phone number
- Project location and property information
- Budget ranges and timeline expectations
- Any specific requirements or preferences you share with us
Automatic Collection
Like most websites these days, we automatically gather some technical stuff:
- IP addresses and browser types
- Pages you visit and how long you hang around
- Device information and operating system
- Referring websites (where you came from)
- General location data (city level, nothing creepy)
How We Use Your Data
We're not gonna beat around the bush here. Here's what we actually do with your information:
Project-Related Stuff
Responding to your inquiries, preparing proposals, managing ongoing projects, and keeping you updated on progress. Pretty straightforward.
Website Improvements
Figuring out which pages people actually look at, fixing bugs, and making the site work better. We're always tweaking things.
Communication
Sending you updates about your project, responding to questions, or occasionally sharing news about our work (only if you've said it's cool).
Legal Compliance
Meeting our professional obligations as architects, keeping records as required by law, and protecting ourselves (and you) if something goes sideways.
Data Security Measures
We take reasonable precautions to protect your information, but let's be real - no system is 100% bulletproof. Here's what we do:
Encryption
SSL encryption for data transmission
Secure Storage
Protected cloud servers with backup systems
Access Control
Limited access to authorized personnel only
We keep your data for as long as necessary to provide services and meet legal requirements. When we don't need it anymore, we securely delete or anonymize it.
Your Rights & Choices
Under Canadian privacy law, you've got some rights when it comes to your personal information. Here's the rundown:
Access Your Data
You can ask us what information we have about you. We'll provide it in a reasonable timeframe.
Correct Inaccuracies
If something's wrong or outdated, let us know and we'll fix it.
Request Deletion
You can ask us to delete your information, subject to legal or contractual obligations we might have to keep certain records.
Withdraw Consent
If you've opted in to marketing communications, you can opt out anytime. There's an unsubscribe link in every email we send.
Lodge a Complaint
If you think we've mishandled your data, you can file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at info@nocturnforge.info or give us a call.
Questions or Concerns?
If you've got questions about this privacy policy or how we handle your data, we're here to help. Don't hesitate to reach out:
Contact Information
NocturnForge Architects
1247 King Street West, Suite 302
Toronto, ON M6K 1G3
Canada
Phone: (416) 555-0847
Email: info@nocturnforge.info
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
We typically respond to privacy-related inquiries within 2-3 business days.
This privacy policy was last updated on October 21, 2025. We reserve the right to modify this policy at any time, and we'll notify you of significant changes.